--- title: Cuby Terra (en) description: Smart thermostat for mini-split --- [Skip to content](https://help.cuby.mx/en/terra#main-content) - [English](https://help.cuby.mx/en/terra) - [Español](https://help.cuby.mx/terra) English Show submenu for translations [![cuby-smart-logo-100x50px](https://help.cuby.mx/hs-fs/hubfs/Logos/cuby-smart-logo-100x50px.png?width=100&height=50&name=cuby-smart-logo-100x50px.png)](https://help.cuby.mx/en?hsLang=en) - [Home](https://help.cuby.mx/en) - Products Show submenu for Products - [Energy Saving Kit for A/C](https://cuby.mx/en/products/kit-airbnb1-g4-aria-sentry-bee) - [G4 (Wifi Controler for Minisplit)](https://cuby.mx/en/products/cuby-g4) - [CUBY ARIA (Universal Smart Thermostat)](https://cuby.mx/en/pages/cuby-aria-termostato-inteligente) - [SENTRY (Presence Sensor)](https://cuby.mx/en/products/sentry-sensor-de-presencia) - [BEE (Door/Window Sensor)](https://cuby.mx/en/products/bee-sensor-de-apertura) - [ARIA (Wall Control)](https://cuby.mx/en/products/aria-2-0-control-de-pared-para-minisplit) - [MODBUS (A/C controller with Modbus)](https://cuby.mx/en/products/cuby-modbus) - [HELIOS (LP Gas Level Meter)](https://cuby.mx/en/products/cuby-helios-pro-medidor-gas-lp) - [PROTECT (Monoxide and Gas Alarm)](https://cuby.mx/en/products/cuby-protect) - [XMATCH (Interfaces to use NEST in F&C Inverter)](https://cuby.mx/en/products/xmatch-2-0) - [ZEN (Temperature and Relative Humidity Sensor)](https://cuby.mx/en-us/products/zen-sensor-de-temperatura-y-humedad-relativa) - For Business Show submenu for For Business - [Cuby for Hotels](https://pages.cuby.mx/en/lp-centraliza-uso-aire-acondicionado-hoteles) - [Cuby for Schools](https://pages.cuby.mx/en/lp-centraliza-automatiza-a/c-instituciones-educativas) - [Cuby for Businesses](https://pages.cuby.mx/en/lp-automatiza-controla-negocio) - [Cuby for Data Center](https://pages.cuby.mx/en/lp-proteccion-monitoreo-a/c-data-center) - [Blog](https://blog.cuby.mx/en) - Help Show submenu for Help - [Help Center](https://help.cuby.mx/en) - [Automation](https://cuby.mx/en/pages/automatizacion-ahorro-energia-deshumidificacion) - [API](https://pages.cuby.mx/en/integradores) - [Invoicing](https://help.cuby.mx/en/how-to-invoice-a-purchase-on-the-website) - [Contact](https://cuby.mx/en/pages/contactactanos) Open main navigation Close main navigation - [Home](https://help.cuby.mx/en) - Products Show submenu for Products - [Energy Saving Kit for A/C](https://cuby.mx/en/products/kit-airbnb1-g4-aria-sentry-bee) - [G4 (Wifi Controler for Minisplit)](https://cuby.mx/en/products/cuby-g4) - [CUBY ARIA (Universal Smart Thermostat)](https://cuby.mx/en/pages/cuby-aria-termostato-inteligente) - [SENTRY (Presence Sensor)](https://cuby.mx/en/products/sentry-sensor-de-presencia) - [BEE (Door/Window Sensor)](https://cuby.mx/en/products/bee-sensor-de-apertura) - [ARIA (Wall Control)](https://cuby.mx/en/products/aria-2-0-control-de-pared-para-minisplit) - [MODBUS (A/C controller with Modbus)](https://cuby.mx/en/products/cuby-modbus) - [HELIOS (LP Gas Level Meter)](https://cuby.mx/en/products/cuby-helios-pro-medidor-gas-lp) - [PROTECT (Monoxide and Gas Alarm)](https://cuby.mx/en/products/cuby-protect) - [XMATCH (Interfaces to use NEST in F&C Inverter)](https://cuby.mx/en/products/xmatch-2-0) - [ZEN (Temperature and Relative Humidity Sensor)](https://cuby.mx/en-us/products/zen-sensor-de-temperatura-y-humedad-relativa) - For Business Show submenu for For Business - [Cuby for Hotels](https://pages.cuby.mx/en/lp-centraliza-uso-aire-acondicionado-hoteles) - [Cuby for Schools](https://pages.cuby.mx/en/lp-centraliza-automatiza-a/c-instituciones-educativas) - [Cuby for Businesses](https://pages.cuby.mx/en/lp-automatiza-controla-negocio) - [Cuby for Data Center](https://pages.cuby.mx/en/lp-proteccion-monitoreo-a/c-data-center) - [Blog](https://blog.cuby.mx/en) - Help Show submenu for Help - [Help Center](https://help.cuby.mx/en) - [Automation](https://cuby.mx/en/pages/automatizacion-ahorro-energia-deshumidificacion) - [API](https://pages.cuby.mx/en/integradores) - [Invoicing](https://help.cuby.mx/en/how-to-invoice-a-purchase-on-the-website) - [Contact](https://cuby.mx/en/pages/contactactanos) - - [English](https://help.cuby.mx/en/terra) - [Español](https://help.cuby.mx/terra) English Show submenu for translations - [Go to cuby.mx](https://cuby.mx/) [Go to cuby.mx](https://cuby.mx/) Welcome, How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center Cuby Smart](https://help.cuby.mx/en?hsLang=en) 2. [Installation Guide](https://help.cuby.mx/en/installation-guide?hsLang=en) # Cuby Terra (en) ## Smart thermostat designed to save energy. Package Contents ![cuby-terra-vector](https://help.cuby.mx/hs-fs/hubfs/Cuby-terra.png?width=204&height=204&name=Cuby-terra.png) **Cuby Terra** **![accesorio-montaje-terra](https://help.cuby.mx/hs-fs/hubfs/accesorio-terra.png?width=199&height=199&name=accesorio-terra.png)** **Terra Mounting accessory** **![adaptador-voltaje-usbc](https://help.cuby.mx/hs-fs/hubfs/adaptador-voltaje.png?width=246&height=246&name=adaptador-voltaje.png)** USB-C Power Adapter   ### 0. Choose Your Preferred Power Option ### ![conexion-fuente](https://help.cuby.mx/hs-fs/hubfs/conexion-fuente.png?width=263&height=263&name=conexion-fuente.png) ### POWER ADAPTER CONNECTION **Advantages:** Quick and easy installation. **Disadvantages:** Visible power cable.         ### ![conexion-directa](https://help.cuby.mx/hs-fs/hubfs/conexion-directa.png?width=263&height=263&name=conexion-directa.png) ### DIRECT WALL CONNECTION **Advantages:** No visible cables. **Disadvantages:** Requires an electrical wall box.         **Remove the mounting accessory** Slide the mounting accessory downward to release it, then separate it from the Cuby Terra. **![Retira-accesorio-terra](https://help.cuby.mx/hs-fs/hubfs/retira-accesorio-terra.gif?width=211&height=211&name=retira-accesorio-terra.gif)** ### **CONNECTION TO POWER SUPPLY** **1.** Pass the USB-C connector of the power supply from the back of the mounting accessory to the front, leaving enough loose cable. ![inserta-usbc-1](https://help.cuby.mx/hs-fs/hubfs/inserta-1.png?width=221&height=221&name=inserta-1.png)![inserta-2](https://help.cuby.mx/hs-fs/hubfs/inserta-2.png?width=222&height=222&name=inserta-2.png)![inserta-3](https://help.cuby.mx/hs-fs/hubfs/inserta-3.png?width=221&height=221&name=inserta-3.png) **2.** Fit the cable into the slots of the accessory to prevent it from getting pinched when tightening the screws. ![estira-cable](https://help.cuby.mx/hs-fs/hubfs/estira-cable.png?width=249&height=249&name=estira-cable.png) **3.** Screw the mounting accessory to the wall along with the cable. ![atornilla](https://help.cuby.mx/hs-fs/hubfs/atornilla.png?width=250&height=250&name=atornilla.png) **4.** Connect the USB-C cable to the Cuby Terra USB-C port. ![conecta-usbc-terra](https://help.cuby.mx/hs-fs/hubfs/prev-coloca.png?width=248&height=248&name=prev-coloca.png) **5.** Without removing the cable from the slots, pull the excess cable until only the amount needed to install the Cuby Terra remains. ![estira-cable-sobrante](https://help.cuby.mx/hs-fs/hubfs/estira-cable-sobrante.png?width=243&height=243&name=estira-cable-sobrante.png) **6.** Position the Cuby Terra aligned with the mounting accessory and slide it downward until it locks into place. ![coloca-terra](https://help.cuby.mx/hs-fs/hubfs/coloca-terra-gif.gif?width=266&height=266&name=coloca-terra-gif.gif) **7.** Plug the power supply into the electrical outlet. ![enchufa](https://help.cuby.mx/hs-fs/hubfs/enchufa.png?width=264&height=264&name=enchufa.png) **8.** Continue the setup steps on the Cuby Terra screen. ### **DIRECT CONNECTION (WALL)** **![terra-conection-diagram](https://help.cuby.mx/hs-fs/hubfs/Terra-conection-diagram.jpg?width=511&height=277&name=Terra-conection-diagram.jpg)**   **1.** Turn off the power before performing any installation. ![baja-la-pastilla](https://help.cuby.mx/hs-fs/hubfs/baja-lapastilla.png?width=161&height=161&name=baja-lapastilla.png) **2.** Locate and connect the power cables (110V) to the voltage adapter, following the corresponding installation diagram. ![cables-1](https://help.cuby.mx/hs-fs/hubfs/cables-1.png?width=265&height=265&name=cables-1.png) ![cables-2](https://help.cuby.mx/hs-fs/hubfs/cables-2.png?width=261&height=261&name=cables-2.png) **3.** Fit the excess cable and the USB-C adapter inside the electrical box, leaving the end with the USB-C connector outside. ![oculta-cable](https://help.cuby.mx/hs-fs/hubfs/cables-3.png?width=266&height=266&name=cables-3.png) **4.** Pass the USB-C connector of the power supply from the back of the mounting accessory to the front, leaving enough loose cable." ![inserta-usbc-1](https://help.cuby.mx/hs-fs/hubfs/inserta-1.png?width=268&height=268&name=inserta-1.png) ![inserta-2](https://help.cuby.mx/hs-fs/hubfs/inserta-2.png?width=264&height=264&name=inserta-2.png) **5.** Secure the mounting accessory to the electrical box along with the cable. ![atornilla-sin](https://help.cuby.mx/hs-fs/hubfs/atornilla-sin.png?width=267&height=267&name=atornilla-sin.png) **6.** Connect the USB-C cable to the Cuby Terra port. ![conecta-terra](https://help.cuby.mx/hs-fs/hubfs/conecta-terra.png?width=264&height=264&name=conecta-terra.png) **7.** Line up Cuby Terra with the mounting accessory and slide it down until it snaps into place.  ![coloca-terra](https://help.cuby.mx/hs-fs/hubfs/coloca-terra-gif.gif?width=266&height=266&name=coloca-terra-gif.gif) **8.** Continue the setup steps on the Cuby Terra screen.    ### CUBY TERRA SETUP **1.** Select your language. ![elige el idioma](https://help.cuby.mx/hs-fs/hubfs/1elige-idioma.png?width=350&height=350&name=1elige-idioma.png) **2.** Select the measurement units. ![selecciona-unidades](https://help.cuby.mx/hs-fs/hubfs/2selecciona-unidades.png?width=350&height=350&name=2selecciona-unidades.png) **3.** Assign a name to your Cuby Terra. Once saved, tap Next. ![asigna-nombre](https://help.cuby.mx/hs-fs/hubfs/3asigna-nombre.png?width=230&height=230&name=3asigna-nombre.png)![escribe-nombre](https://help.cuby.mx/hs-fs/hubfs/5guarda-nombre.png?width=230&height=230&name=5guarda-nombre.png)![nombre-guardado-terra](https://help.cuby.mx/hs-fs/hubfs/6nombre-guardado.png?width=230&height=230&name=6nombre-guardado.png) **4.** Cuby Terra will search for nearby Wi-Fi networks.  ![buscando-wifi](https://help.cuby.mx/hs-fs/hubfs/7buscando-wifi.png?width=350&height=350&name=7buscando-wifi.png) **5.** Select your Wi-Fi network. ![selecciona-red-wifi](https://help.cuby.mx/hs-fs/hubfs/8selecciona-tu-red-wifi.png?width=350&height=350&name=8selecciona-tu-red-wifi.png) **6.** Enter your Wi-Fi password. ![ingresa-contraseña-wifi](https://help.cuby.mx/hs-fs/hubfs/9ingresa-contrase%C3%B1a-wifi.png?width=350&height=350&name=9ingresa-contrase%C3%B1a-wifi.png)![wifi-conectado](https://help.cuby.mx/hs-fs/hubfs/10wifi-conectado.png?width=350&height=350&name=10wifi-conectado.png) **7.** Please wait a moment while Cuby Terra connects to the Cuby Smart Cloud.  ![11conecta-a-la-nube](https://help.cuby.mx/hs-fs/hubfs/11conecta-a-la-nube.png?width=350&height=350&name=11conecta-a-la-nube.png) **8.** Select your time zone. ![elige-zona-horaria](https://help.cuby.mx/hs-fs/hubfs/12elige-zona-horaria.png?width=350&height=350&name=12elige-zona-horaria.png) **9.** Set up the protocol. Each air conditioner uses a different protocol. Test them one by one until you find the one that turns on your unit. Before starting: turn off the AC with its original remote and place Cuby Terra near it.  ![configura-protocolo](https://help.cuby.mx/hs-fs/hubfs/13configura-protocolo.png?width=330&height=330&name=13configura-protocolo.png) ![prueba-protocolo](https://help.cuby.mx/hs-fs/hubfs/14configura-protocolo-2.png?width=330&height=330&name=14configura-protocolo-2.png) **10.** Test protocol: watch the AC unit. If it turned on or beeped, tap Yes. If nothing happened, tap No to try the next one. ![prueba-protocolo](https://help.cuby.mx/hs-fs/hubfs/15prueba-protocolo.png?width=350&height=350&name=15prueba-protocolo.png) **11.** Verify protocol. Once selected, test a few buttons to confirm. Once you confirm it works, tap YES. Your protocol will now be configured. ![verifica-protocolo](https://help.cuby.mx/hs-fs/hubfs/16verifica-protocolo.png?width=330&height=330&name=16verifica-protocolo.png)![protocolo-configurado](https://help.cuby.mx/hs-fs/hubfs/17protococlo-configurado.png?width=330&height=330&name=17protococlo-configurado.png) **12.** Adjust the radar to the room size. The coverage area should not reach the walls, as the radar signals bounce off them and can cause false detections. ![ajusta-radar](https://help.cuby.mx/hs-fs/hubfs/18ajusta-radar.png?width=340&height=340&name=18ajusta-radar.png)![ajusta-radar-area](https://help.cuby.mx/hs-fs/hubfs/19ajusta-radar-2.png?width=340&height=340&name=19ajusta-radar-2.png) **13.** Select the interface mode for the space where Cuby Terra will be located, as well as the operation mode. In all modes except HOME, the menu remains hidden.  ![elige-modo-interfaz](https://help.cuby.mx/hs-fs/hubfs/20elige-modo-interfaz.png?width=340&height=340&name=20elige-modo-interfaz.png)![Home-interfaz](https://help.cuby.mx/hs-fs/hubfs/21elige-modo-interfaz-2.png?width=340&height=340&name=21elige-modo-interfaz-2.png) **14.** Enter your username. If you don't have a Cuby account, you can create one directly on the screen. ![usuario-cuby-1](https://help.cuby.mx/hs-fs/hubfs/22ingresa-tu-usuario.png?width=340&height=340&name=22ingresa-tu-usuario.png)![usuario-cuby](https://help.cuby.mx/hs-fs/hubfs/23ingresa-tu-usuario-2.png?width=340&height=340&name=23ingresa-tu-usuario-2.png) **15.** **Temperature sensor.** Terra uses an external sensor to measure ambient temperature. Place it in the area you want to air-condition.  ![sensor-temperatura-terra](https://help.cuby.mx/hs-fs/hubfs/24sensor-temperatura.png?width=339&height=339&name=24sensor-temperatura.png)![acerca-sensor-temperatura](https://help.cuby.mx/hs-fs/hubfs/25acerca-sensor-temp.png?width=345&height=345&name=25acerca-sensor-temp.png) **16.** Select the sensor from the list. ![selecciona-sensor-de-lista](https://help.cuby.mx/hs-fs/hubfs/26selecciona-sensor-de-lista.png?width=341&height=341&name=26selecciona-sensor-de-lista.png)![sensor-temperatura-agregado](https://help.cuby.mx/hs-fs/hubfs/28sensor-agregado.png?width=340&height=340&name=28sensor-agregado.png) **17. Occupancy.** Terra detects if there are people in the room. Choose what the AC does when the room is empty and after how much time. ![ocupacion](https://help.cuby.mx/hs-fs/hubfs/29ocupacion.png?width=340&height=340&name=29ocupacion.png)![parametros-ocupacion](https://help.cuby.mx/hs-fs/hubfs/30ocupacion-2.png?width=340&height=340&name=30ocupacion-2.png) **18. Additional sensors.** Select this option if you want to link extra sensors. ![sensor-extra-1](https://help.cuby.mx/hs-fs/hubfs/31sensores-extra.png?width=340&height=340&name=31sensores-extra.png)![busca-sensores-extra](https://help.cuby.mx/hs-fs/hubfs/32buscar-sensor-extra.png?width=340&height=340&name=32buscar-sensor-extra.png) You can search for nearby sensors through the air or type the serial number. ![selecciona-sensor-extra](https://help.cuby.mx/hs-fs/hubfs/33selecciona-tu-sensor.png?width=340&height=340&name=33selecciona-tu-sensor.png) You can filter by sensor type to find them easily. ![tipo-sensor-extra](https://help.cuby.mx/hs-fs/hubfs/34busca-tipo-de-sensor.png?width=340&height=340&name=34busca-tipo-de-sensor.png) **19. Set limits.** **![define-limites](https://help.cuby.mx/hs-fs/hubfs/35establece-limites.png?width=350&height=350&name=35establece-limites.png)![activa-limites](https://help.cuby.mx/hs-fs/hubfs/36estableces-limites-control2.png?width=350&height=350&name=36estableces-limites-control2.png)** **![edita-limites](https://help.cuby.mx/hs-fs/hubfs/37establece-limites-control3.png?width=350&height=350&name=37establece-limites-control3.png)** **20. Resumen configuración.** **![resumen-configuracion](https://help.cuby.mx/hs-fs/hubfs/38resumen-configuracion.png?width=350&height=350&name=38resumen-configuracion.png)** ### **Security screw** **![tornillo-seguridad](https://help.cuby.mx/hs-fs/hubfs/tornillo-seguridad.jpg?width=341&height=341&name=tornillo-seguridad.jpg)** To reduce the risk of theft or unauthorized removal, you can install the included security screw. 1. With the device already installed, locate the security screw hole on the bottom of the unit (viewed from the front). 2. Insert the supplied screw and tighten it until the device is securely fastened to the base. **Important:** Once the security screw is installed, it must be removed before detaching the device. - [Installation Guide](https://help.cuby.mx/en/installation-guide?hsLang=en#main-content) - [Smart controllers](https://help.cuby.mx/en/installation-guide?hsLang=en#smart-controllers) - [Wireless Sensors and Controls](https://help.cuby.mx/en/installation-guide?hsLang=en#wireless-sensors-and-controls) - [Smart Thermostat](https://help.cuby.mx/en/installation-guide?hsLang=en#smart-thermostat) - [Gas and Carbon Monoxide](https://help.cuby.mx/en/installation-guide?hsLang=en#gas-and-carbon-monoxide) - [Interface](https://help.cuby.mx/en/installation-guide?hsLang=en#interface) - [Troubleshooting](https://help.cuby.mx/en/troubleshooting?hsLang=en) - [Setting](https://help.cuby.mx/en/setting?hsLang=en) - [Integrations](https://help.cuby.mx/en/integrations?hsLang=en) - [How Cuby Works](https://help.cuby.mx/en/how-cuby-works?hsLang=en) - [Payments](https://help.cuby.mx/en/payments?hsLang=en) [![cuby-smart](https://help.cuby.mx/hs-fs/hubfs/logo-cuby-sf-2000px%20(1).png?width=200&height=100&name=logo-cuby-sf-2000px%20(1).png "cuby-smart")](https://www.cuby.mx/) Help Center cuby.mx Copyright © 2026, Cuby Smart